Testimonials

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Here's what other people have said:

Thank you for giving me the confidence to order on-line and have a pleasent experience from beginning to end!  You responded to all my e-mail and my calls quickly.  I will be ordering with you again very soon.  Thanks again for over-the-top service.
Kimberly J. ~ Colorado Springs, CO

I just wanted to let you know that I'm Very Happy about how my order of twenty cases was completed with no problems. Your company came through with flying colors! Thank you. I have done a lot of price shopping for Mountain House Freeze Dried Foods, and your case lot prices, with the 20% discount you offered at that time, were among the best. I hope you will be able to continue offering the discount and the Free Shipping, because I want to order More from you. Also, your customer service is Outstanding, and your company is a pleasure to do business with.
C. A. ~ Idaho Falls, ID

Hello Liza!
I am tickled pink with my order of freeze dried foods which was delivered around noon today.  It was delivered in Yelm as I requested and the young man whose name is "Vinnie" was a dear and most helpful in getting everything into the shed with Liz and I.  All was in perfect order and I do wish to express my thankfulness and appreciation to you and everyone concerned for a job well done. To add to the above, I do feel so richly blessed in having met you, Liza!
Thank you so much!
Dori ~ Rainier, WA

We have used EarthWave Living for two different services:  Ordering and installing a Simple Pump and ordering Mountain House food supplies.  In a world where customer service is sometimes lacking, we found EarthWave Living's customer service to be outstanding.  Not only were they courteous, but also orders were placed and received expeditiously.  Rest assured, we will be using EarthWave Living in the future. 
E. Blake & M. Van Rossum ~ Tenino, WA

I picked up the Simple Pump shipment on Friday afternoon. It was well packed, all intact, and no import duties or sales tax. Thank you, EarthWave for making all that possible.  I was delighted to find the shipment all complete and intact. Even more delighted to see the excellent quality of all the components of the pump, drop pipe, well cap, etc.  I can recognize great quality in design and engineering. I must comment also on the excellent assistance and clear communication from you there at EarthWave - Every step of the way. You're a good company.  I will be checking your website to see what else you might have.  Thanks.
Jack W. ~ British Columbia, Canada

I ordered a water filter and food storage for my family and I had my concerns since this is a new world for me, but you educated me and gave me the confidence to order within my budget and I am very grateful.  You took the time with me over the phone more than once.  Thank you very much.
S. B. ~ Sonoma, CA

We were so pleased with the service we received from EarthWave Living.  You serve your customers on a one to one very personal basis.  Not to mention the excellent quality of your products.  Thank you so much!
M & W ~ Chehalis, WA

One of the best on-line experiences I have had.  From ordering on-line, follow-up e-mails and quick delivery of products and I also received an unexpected free product.  Thank you for showing me you care.  I will be back!
James ~ Yorktown Heights, NY

I would highly recommend EarthWave Living to all my family and friends.  I received awesome customer service.  They were kind, very responsive to call backs, and a pleasure to do business with.
Joey K. ~ Rainier, WA

Our experience with EarthWave Living was a very positive one.  They have excellent customer service, our hand pump was delivered as expected, and the quality of the hand pump is excellent!
Cris & Chris ~ Yelm, WA

I very excited to have gotten this purchase off the ground.  Thanks for ALL your efforts.  You are a true "follow through sales person" Consider that a GREAT compliment from a fellow life time sales person.
Sigrid D. ~ BC, Canada

Thank you.  The shipment has arrived and I am quite pleased with the communication and service. I can see that I will be placing more orders with your company.  It has been a pleasure doing business with you.
Terralyn M. ~ Manitoba, Canada

Michele - Thank you so much for all your help and time. You have been amazing in your customer service during the pre-sale and after-sale process. Please feel free to email this to your supervisors.
Haj T.~ Daly City, CA